Support
Need help with WeaveDB, found a bug, or have an idea? Email weavedb@whiskeyknits.com. We usually reply within a few days.
If you're reporting a problem, it helps to include what you were doing, what you expected to happen, and the version number shown at the bottom of the website or in the app's Settings.
Common questions
- I forgot my password.
- Use Forgot password on the sign-in page, and we'll email you a link to set a new one. If you signed up with Apple or GitHub, sign in with that instead.
- My changes from the iPhone or iPad app aren't on the website.
- The app saves changes on the device first and uploads them when it's online. Open the app while connected to the internet and wait for it to finish syncing, then refresh the website.
- How do I delete my account?
- Sign in on the website and go to Settings → Delete account. We'll email you a link to confirm. Deleting is permanent and removes everything in your account. See the Privacy Policy for details.